Contact Us

Have a question, issue, or suggestion? We'd love to hear from you. Reach out through any of the channels below.

Email Support

For account issues, billing questions, refund requests, or general inquiries.

support@mysticodex.com

Discord Community

Join our community for real-time support, feature discussions, and connecting with fellow practitioners.

Join Discord Server

Response Time

We aim to respond to all email inquiries within 24–48 hours during business days. Discord messages are typically answered faster by our community and team members.

Subscription & Billing Help

To manage your subscription, update payment methods, or view invoices, visit your Account Settings and click "Manage Subscription" to access the Stripe Customer Portal. For refund requests, see our Refund Policy.